Career Opportunities

Vice President, Sales
Fort McMurray, Alberta

Based in Fort McMurray Alberta, Tridon Communications is the leading locally owned and independent supplier of communication equipment and services. Tridon has over one hundred staff members who provide sales and service, and who deliver Tridon's corporate mission to "lead our markets with innovative and effective communications technologies, relentless in our passion for absolute customer satisfaction." Tridon is a full line Motorola Dealer, an authorized Motorola Service Supplier, and an authorized TELUS Mobility Dealer and Customer Care Centre. They also provide path studies, RF engineering, tower maintenance, evacuation and alarm systems, mine truck dispatch systems, wireless LAN, and many other services. Learn more about Tridon at www.Tridon.com.

The Position

Reporting to President and CEO, the Vice President, Sales, is responsible for ensuring the public perception of Tridon Communications as a leader in customer service remains impeccable. He or she will do this by overseeing the coordination, functional management and leadership of all sales activities at Tridon. The incumbent is responsible for developing, executing and evaluating annual targets and for ensuring that customer satisfaction remains the primary goal of the company. He or she will also manage and maintain key customer accounts and public relations, will oversee all new business development opportunities and will assume direct responsibility for contract management and negotiation. The Vice President, Sales, will remain current with new industry and market intelligence, and will ensure that this information is effectively applied at Tridon. The position is also accountable for effective team building amongst the sales staff, and for ensuring that team member performance enables Tridon to meet or exceed all sales and business development targets.

Key Accountabilities


Responsibility 1: Sales Management
  • Developing an annual Sales Plan and setting monthly targets.
  • Coordinating the specific objectives of the Sales Plan.
  • Analyzing and evaluating the effectiveness of sales, methods, costs and results.
  • Reporting sales figures and strategies to the executive team on a quarterly basis.
  • Leading all contract negotiations.

Responsibility 2: Customer Service Management
  • Directly managing major and developing client accounts, and coordinating the management of all other accounts.
  • Forming relationships with key account representatives and other members of the community.
  • Maintaining and growing a list of contacts with key government and industry partners.
  • Collecting customer feedback and market research.
  • Planning and coordinating public affairs and communications efforts to include public relations and community outreach.
  • Representing Tridon at various community and/or business meetings to promote the company.
  • Promoting positive relations with partners, vendors, and distributors

Responsibility 3: Industry and Market Intelligence
  • Taking charge of all marketing related activities, including researching and developing strategies and plans that identify marketing opportunities, direct marketing and new project development.
  • Keeping current with product offerings, as well as with new products on the market.
  • Ensuring knowledge of competitors and competitor strategies is current and reported to the executive team.
  • Effectively marketing Tridon Communications to customers and potential customers.

Responsibility 4: Human Resource Management
  • Organizing and leading a team of sales representatives.
  • Managing the team in a way that promotes a positive attitude about Tridon Communications.
  • Setting targets for individual sales people, and for the team as a whole.
  • Monitoring the team's performance and motivating them to reach targets.
  • Recruiting and training sales staff.

Education and Experience

To be successful in this role, the incumbent will have a proven track record with meeting or exceeding targets, and will have developed and executed tactical sales plans that include quotas and account objectives. The incumbent will have expert industry knowledge from his / her past experience, particularly with wireless communication equipment and applications, with a focus on trunked radio and wireless systems. He or she will have prior experience with human resource management, and will possess knowledge about how to motivate and manage a sales team.

Candidates with a commitment to educational excellence and continual learning are encouraged to submit an electronic application in confidence including a cover letter quoting "CEO for SRSD" and briefly outlining your educational philosophy, and your resume to :

Competency Requirements

Leadership and Relationship Management - The incumbent has a desire to meet a high standard of performance to ensure employees view him or her as an effective and efficient leader and role model at Tridon. He or she will have a positive outlook and will project an assurance in his or her ability to be successful, to meet challenges, and to overcome obstacles. This will include the ability to manage stress effectively, take setbacks in stride and to bring situations under control.

Honesty and Integrity - The team member will have the ability to create and maintain trust and respect both internally and externally. An image of professionalism, credibility, trustworthiness and expertise will be projected at all times.

Customer Service - The team member will focus on building and protecting the image, reputation and long-term interests of Tridon. This will include promoting Tridon's reputation as an industry leader, and in developing and maintaining key customer accounts.

Resource Management - The team member will have the ability to identify, obtain and effectively allocate the resources required to achieve Tridon's goals. This includes the ability to accurately identify resource requirements, to ensure that everyone understands each others' responsibilities, and to assign appropriate resources to problems and opportunities.

Fostering Collaboration, Cooperation and Teambuilding - The team member will promote cooperation, collaboration and partnerships between individuals or groups both inside and outside of the organization, ensuring that everyone understands each others' roles, responsibilities and contributions and works toward win/win successes.

Results Orientation - The incumbent will set sales goals and priorities that maximize the use of resources available to consistently deliver results against Tridon's strategic plans and targets. The team member will have the ability to monitor progress towards a goal and make adjustments when necessary, including the ability to review and adjust plans and multiple priorities on an ongoing basis and to set up procedures for regular review of progress.

Dedication to Quality / Excellence - The team member will have commitment to continuous improvement of business practices, policies and products.

If you have a collaborative leadership style with a proven track record in sales, please forward your résumé electronically, in confidence to Meyers Norris Penny at: lisa.schubert@mnp.ca by May 5, 2008.

We thank all who apply. Only those selected for interviews will be contacted.

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